Customer service

At Zigerli + Iff, customer service is a top priority! Not only a competent and friendly sales advice is important, but also an excellent customer service before and after the purchase. We do our best to ensure that our customers feel at ease and well served in every respect.

Thanks to our own goldsmiths and watchmakers, we can do a lot of work directly in-house. With the assistance of external specialists and the service options provided by our suppliers we can fulfill the remaining wishes of our customers.

An overview of the most important service and repair work offered can be found in the “Customer Service” drop-down menu.

If we do our job well, which is what we always strive for, we will of course be happy to hear positive feedback. However, since we are not perfect, we also gladly accept negative criticism! Only in this way can we improve and demonstrate that we attach utmost importance to satisfied customers.

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